Terms of service
Welcome to Secondhand Apothecary. By visiting our website, placing an order, or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.
1. Overview
This website is operated by Secondhand Apothecary. Throughout the site, the terms “we,” “us,” and “our” refer to Secondhand Apothecary.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website.
2. Products
Secondhand Apothecary offers handmade bath, body, and apothecary-style products, including but not limited to soaps, scrubs, balms, tallow products, and related goods.
Because our products are handmade, slight variations in color, texture, scent, weight, shape, or appearance may occur. These variations are normal and do not affect the quality of the product.
Product descriptions, pricing, and availability may change at any time without notice.
3. Product Use and Allergy Disclaimer
Our products are intended for external use only unless otherwise stated.
Please review all ingredients before using any product. If you have sensitive skin, allergies, medical conditions, or concerns about a specific ingredient, consult a qualified professional before use.
We recommend patch testing products before full use. Discontinue use immediately if irritation, redness, discomfort, or an allergic reaction occurs.
Secondhand Apothecary products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
4. Orders and Payment
By placing an order, you agree that all information provided is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or errors in order information.
Payment must be received before orders are processed or shipped.
5. Pricing and Errors
We make every effort to display accurate pricing, product descriptions, and availability. However, errors may occasionally occur.
If an item is listed incorrectly due to a pricing error, description error, or technical issue, we reserve the right to cancel or correct the order.
6. Shipping
Orders are processed and shipped according to our Shipping Policy.
Shipping times are estimates and are not guaranteed unless specifically stated. Once an order has been transferred to the shipping carrier, delivery timing may be outside of our control.
Under the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, sellers should have a reasonable basis for shipping within the stated timeframe, or within 30 days if no shipping timeframe is stated; if shipping is delayed, sellers may need to get the customer’s consent to the delay or issue a refund.
7. Returns, Refunds, and Exchanges
Due to the personal care nature of our products, we may not accept returns on used or opened items unless the product arrives damaged, defective, or incorrect.
Please review our Refund Policy for details on eligible returns, refunds, damaged items, and order issues.
8. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at [Insert Business Email] within [Insert Number of Days, such as 3–7 days] of delivery.
Please include your order number, a description of the issue, and photos if applicable.
9. Promotions and Discount Codes
Discount codes, promotions, and special offers may have specific terms, expiration dates, or exclusions.
Discount codes cannot be applied retroactively after an order has been placed unless we choose to make an exception.
We reserve the right to modify or cancel promotions at any time.
10. Website Use
You agree not to use our website for any unlawful, harmful, fraudulent, or abusive purpose.
You may not attempt to interfere with the operation, security, or functionality of our website.
11. Intellectual Property
All content on this website, including product names, branding, photos, graphics, text, logos, designs, and website content, belongs to Secondhand Apothecary unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content without written permission.
12. Third-Party Services
Our website may use third-party platforms and service providers, including but not limited to Shopify, payment processors, shipping carriers, analytics providers, and email marketing tools.
These third parties may have their own terms and privacy policies. We are not responsible for the actions, policies, or practices of third-party services.
13. Limitation of Liability
To the fullest extent allowed by law, Secondhand Apothecary is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, allergic reactions, misuse of products, shipping delays, website interruptions, or third-party service issues.
14. Indemnification
You agree to hold harmless Secondhand Apothecary, its owner, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your misuse of our website, violation of these Terms, or misuse of our products.
15. Governing Law
These Terms of Service are governed by the laws of the State of Florida, without regard to conflict of law principles.
Florida’s Attorney General describes its Consumer Protection Division as the civil enforcement authority for violations of the Florida Deceptive and Unfair Trade Practices Act and related consumer protection laws.
16. Changes to These Terms
We may update or change these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
17. Contact Information
For questions about these Terms of Service, contact us at:
Secondhand Apothecary
Website: secondhandapothecary.com
Email: Secondhandapothecary@gmail.com